Contact History

daniel at February 20th, 2021 19:30 — #1

When I update a contact from the web interface, the change history is saved and can be accessed via the "Updates" tab. However, when I update a contact using the API, the change history is not saved. Is there a way to have OnePageCRM capture the change history when updating a contact using the API?

My current work-around is to use the notes field to describe any changes, but I'd rather use the native functionality that has already been implemented.

Thanks!

vladimir at April 12th, 2021 09:34 — #2

Hi daniel!

Could you please explain what you are updating? Normally all updates via API are logged like those you do in web interface. For instance if you change a first name of a contact via API, then there's a record about it on the updates tab (just checked it). So I guess maybe your update fails and the update record is not created as a consequence, otherwise I cannot imagine why there's no record about it. Could you provide some details on your call / test case?

Thanks,
Vlad