Contact tags removed when updating the contact

amal at December 4th, 2015 04:41 — #1

Hi Liam,

I am facing an issue while updating the contact, Its removing the tags automatically when we updating contact partially so Please check and fix issue asap.

Thanks

liam at December 4th, 2015 05:03 — #2

Hi Amal,

We are investigating the problem now.
Are you sending an empty tags array, or are you not sending the tags param at all?

-Liam

amal at December 4th, 2015 07:05 — #3

Hi Liam ,

I am not sending any parameter for tag at the time of partial update.

i am updating only "customer status" through partial method.

Below my example code:

ie:
$update_status_data = array(
'status_id'=>553c7b8f1787fa71ee000001,
'status'=> 'customer' );

make_api_call_contact('contacts/553c7b8f1787fa71ee000001.json?partial=1','PUT',$update_status_data, $uid, $key);

Thanks

liam at December 4th, 2015 07:12 — #4

Hi Amal,

Thanks for the confirmation, I thought this was the case.
We have identified the problem and a fix is now live.
Thank you for notifying us of this issue, and sorry once again that your active integration was affected by a bug on our side.

-Liam