Issue with Email Check and records mismatch

amal at June 11th, 2015 10:49 — #1

i am using your test account with user: mattdiff@gmail.com

Issue 1: I am facing some issue when we call all records from one page crm..
same I have checked through your api browser but Unable to find email: mattdiff@saltstick.com from all 3 page .

https://app.onepagecrm.com/api/v3/contacts.json?fields=all&per_page=99&page=1/2/3

Issue 2: total records show around 256 but it return 246. Can you clarify me regarding this record mismatch..

Issue 3: During API call I am facing some problem regarding email check.
I have tested through your API browser developer.onepagecrm.com/api_browser/

https://app.onepagecrm.com/api/v3/contacts.json?email=mattdiff@saltstick.com [ Not working, same issue I am facing for some other email ] but for email mattdiff@gmail.com [ its working fine ]
contact ID of mattdiff@saltstick.com = 557852819b79b2128a00004e

When i called it on API browser: /contacts/557852819b79b2128a00004e.json then it working fine but not a part of email check as well as part of all records of Onepage CRM.

pete_onepagecrm at June 11th, 2015 11:07 — #2

Hi @amal thanks for getting in touch.

I'll start with issue 2 as it's the real problem you're having.
The reason you're getting 246 contacts on the API is because the user you've logged into the api with (mattdiff@gmail.com) owns 246 contacts. The other contacts are owned by Erik

You can get the whole team's contacts by changing your request to

contacts.json?team=true

Issue 1 and 3 are related - mattdiff@saltstick.com is owned by the other user.
Try

contacts.json?team=true&email=mattdiff@saltstick.com