Partial contact update - "Resource not found" error

frankebailey at April 23rd, 2018 09:43 — #1

I'm issuing an API call to try to update a contact, and I get a 'Resource not found' errror.

The endpoint I'm PUTting to is:

https://app.onepagecrm.com/api/v3/contacts/{id}.json?partial=1

The json I'm sending is

{"first_name":"NotADummy"}

I'm not at all sure what I'm doing wrong, can someone please help me?

Thanks in advance!

pawelsmolinski at April 23rd, 2018 10:05 — #2

Hi, could you check your code if you are sending ID properly as part of URL? I have made quick check of our systems and I've found a number of PUT requests where ID part is missing and it's causing 404 errors.

frankebailey at April 23rd, 2018 14:16 — #3

Hi, yes the full url is

https://app.onepagecrm.com/api/v3/contacts/5addb2d31787fa16e558eefa.json?partial=1

(I hope that ID isn't sensitive info). My code was omitting the ID at one point but I altered it when I realised.

So I'm maybe doing something else wrong, any thoughts?

frankebailey at April 24th, 2018 09:43 — #4

Hi again Pawel,

Is it possible the json-encoded data I'm PUTting is missing a root element maybe? I have not seen a full example of a PUT request against the V3 API so my code is just guesswork pretty much...

pawelsmolinski at April 24th, 2018 10:26 — #5

From what I see in server logs is that you are making POST request into this URL instead of PUT and therefore you are getting 404 error.

frankebailey at April 24th, 2018 11:12 — #6

Thanks Pawel,

I think I got myself consuded and then tried POSTing instead, so I had working code at one point in time, but talked myself out of it.

Much obliged to you for your help!