dannypernik at October 23rd, 2023 15:00 — #1
I really want to integrate the Chrome extension into my workflow, but it has very limited usefulness with existing contacts, which is at least 95% of my communication.
For existing contacts, I'd love to have the same form that the extension provides for new contacts, but with the existing contact's info autopopulated. I'd post screenshots of what I'd like to see, but for some reason I'm considered a new user without permission to upload an image.
The most important thing for me is to be able to update the next action and date for existing contacts. If this were enabled, I'd be able to keyboard shortcut to open the extension, update the next action, and move along to my next email without leaving Gmail. Please make this possible, it would double CRM efficiency. Thank you for your consideration.
sajedalmorsy at October 27th, 2023 07:56 — #2
I hope this message finds you well. I wanted to extend our gratitude for taking the time to provide your valuable feedback on our Chrome extension. Your insights and suggestions are greatly appreciated as they help us understand the needs and preferences of our users.
We understand that you strongly desire to integrate the Chrome extension more effectively into your workflow.
While I regret to inform you that these specific enhancements are not on our immediate roadmap, please rest assured that your suggestions have not gone unnoticed. We have noted your ideas and forwarded them to our product team for further consideration.
Once again, thank you for your thoughtful suggestions, and we look forward to your continued support and feedback.